Six Sigma Green Belt Certification Practice Exam

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Prepare for your Six Sigma Green Belt Certification Exam with confidence. This exam is a critical step in enhancing your career prospects in quality management and process improvement. Tackle interactive questions with hints and explanations and ace your certification!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

Which method for resolving conflict is the least assertive but the most cooperative?

Collaborating
Competing
Avoiding
Accommodating

The correct answer is: Accommodating

The method for resolving conflict that is least assertive but most cooperative is accommodating. This approach involves one party agreeing to the demands or needs of the other, often at the expense of their own interests. By choosing to accommodate, a person effectively prioritizes the relationship or the other individual's preferences over their own desires in order to maintain harmony and avoid disruption. This can be particularly useful in situations where preserving a positive relationship is more important than the specific outcome of the conflict. In circumstances where emotions run high or when one party feels strongly about their position, accommodating can help foster goodwill and open communication, which may lead to a more fruitful resolution in the future. This strategy is especially effective in groups or teams aiming to maintain cohesion, as it promotes understanding and support. While this method can facilitate cooperation, it does lack assertiveness, meaning that the accommodating party may not voice their own needs or concerns, which can lead to resentment or feelings of being undervalued if overused. Understanding when to employ this strategy, versus being more assertive, is crucial in effective conflict resolution.