Six Sigma Green Belt Certification Practice Exam

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Prepare for your Six Sigma Green Belt Certification Exam with confidence. This exam is a critical step in enhancing your career prospects in quality management and process improvement. Tackle interactive questions with hints and explanations and ace your certification!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

In Six Sigma, which tool is primarily used to identify and eliminate the causes of defects?

Fishbone diagram
Control chart
Histogram
Pareto chart

The correct answer is: Fishbone diagram

The Fishbone diagram, also known as the Ishikawa diagram or cause-and-effect diagram, is a crucial tool in Six Sigma for identifying and eliminating the causes of defects. This diagram visually represents potential causes of a specific problem by categorizing them, typically into major categories such as people, processes, equipment, materials, measurements, and environment. By utilizing this structure, teams can systematically examine each category to uncover root causes of defects. This method is particularly valuable during the Analyze phase of the DMAIC (Define, Measure, Analyze, Improve, Control) process, as it encourages collaborative brainstorming and helps teams focus their efforts on the underlying causes rather than symptoms. Overall, the Fishbone diagram facilitates a thorough investigation into complex problems, supporting a comprehensive approach to defect elimination in processes.